Sporty is smart enough to match a registration form against a person so you can see what
registration activity a person has completed at your organisation. Sometimes there is not enough
information on the registration form for Sporty to have complete confidence that the registration is
for the same person, so 'likely matches' are identified in the Duplicates tab of a person record.
You can also run a Potential Duplicates report - see this support article
Merge Duplicates (Clubs and Schools)
1. Click the Check button next to each 'likely match'.
2. Any fields that are different between the two records will appear for selection.
3. Click the radio button next to the field you want to retain on the person.
a. If you are not sure, you can click Cancel and come back to it later.
b. If you do not think this is the same person, click Not a duplicate.
c. If you think the person is a match, click Merge to combine the registrations onto one person
4. When there are no further likely matches remaining, the duplicates tab will display 'No
duplicates to review'.