It's always best practice to check how your form appears and functions once it's been set up to ensure that the questions and products (if applicable) are displaying as you intended and that information is captured as you require.
This article includes:
Viewing your form
Test your form by copying the direct URL link to the specific form, then open a new browser window (or browser) and paste the copied URL link into the address bar.
Note: If you are logged into Sporty in another window when viewing your form, you will see all fields on the form including all admin only fields. To view the form as a member of the public, either...
- Log out of Sporty then paste the copied URL link or,
- Stay logged into Sporty but use a different browser (e.g. if you are logged into Sporty on Google Chrome, open Internet Explorer) or,
- Stay logged into Sporty but open an incognito window in your current browser (hold ctrl+shift+n to open an incognito window).
Testing your form
Complete the form as if a member was filling it in. If products have been added to the form, select these to ensure they work as expected, then click Submit.
If you have enabled your form to let people pay online via credit card or electronic direct debit, the next step will show a payment cart view. If users do not wish to make a payment at this time they can click or pay later instead. People will be able to return to their cart at a later date and make an online payment via credit card or direct debit. This third option is only provided if payment is not set as mandatory on the form
Viewing your completed test submission
Once you have submitted your test registration, it will be displayed in the database view (Online Registrations > click on the name of the form) or within the Competition Registrants database in TeamBuilder.
Checklist
- Check that all information has been captured as expected.
- Check that any payments if any are recorded correctly.
Note: If a product was selected but not paid for, an amount payable may show. Alternatively, if a payment has been made either upon submission of the form or at a later date (using Pay Later), an amount Paid will show.
- Check the confirmation email you received that confirms your submitted test registration/entry (the email which the member would receive, not the email which the form admin receives).
Note: if Pay Later has been enabled and a product has been selected, check that the link included in the email "Click here to pay online" opens the form to allow for a payment to be made. - Check the email that is received by the form admin whenever a member completes a registration/entry.
- Once you've confirmed the form works as expected, delete your test submission.
See more: