This article is for anyone using any of the Sporty Game Day apps, and will explain how to make sure your app runs smoothly when loading in for the first time and working offline.
Loading for the first Time
When logging in to the app for the first time, please ensure your phone is connected to the internet (via WiFi or mobile data). The app will download all relevant game information during your first login. This includes details of players in your team’s grade and two grades above and below. This may take a minute or two, depending on the number of players.
Working Offline
The app is designed to function offline. However, if you plan to use the app without an internet connection, we recommend launching it while online before your game. This ensures any recent updates to game information are synced.
If the app is open and your connection is weak or unavailable, you'll see a message bar saying: "Poor Connection”.
You will be unable to select players from other squads or see the opposition team sheet while offline.
If you try to submit a team sheet while offline, you will see the message "Team sheet not been sent”.
To reattempt to send the team sheet, you need to close and reopen the app and click on the Login/Chat icon.
If you try to submit your score when offline, the message will read "Results not sent”.
When you are back online, close and reopen the app and click on the Login/Chat icon to submit your score.
You may also see “Offline” if your device is disconnected from the internet.
For additional support see: