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How to communicate to groups via the Mobile App

This article explains how to create a group where people can opt-in to receive notices specific to that group.

  1. Create the group by creating a sub-site

The steps to create a sub-site are below or see our support article https://support.sportsground.com/hc/en-us/articles/215464308-How-to-Create-a-Subsite

Login > go to Dashboard > Manage websites > Update sub-sites

Change Display Subsites For: to None, then click CREATE NEW SUB-SITE

 

Enter a sub-site name eg. Coaches and click Submit

This creates a shell subsite called Coaches. Delete any of the placeholder text then click +ADD CONTENT and add the Notices (with opt-in emails) widget.

Note: You can use the subsite as a web page if you wish. For more info on how to manage a subsite see https://support.sportsground.com/hc/en-us/articles/218957507-How-to-Manage-a-Team-Subsite-for-Coaches-and-Managers

 

Your subsite called Coaches will look like this...

 

By default, the subsite is not visible in the mobile app so you need to enable this. To do this, click on Dashboard > Manage websites > Update subsites

Click the settings cog beside the name of the subsite (1.) then tick Show in Mobile App (2.) and Save changes (3.)

 

 

Check to confirm the group is visible in the mobile app. To do this, open the app on your phone, click on Alerts icon, then click on the settings cog

 

This displays the Coaches group (sub-site).

 

For people to receive alerts from the Coaches group, tell them to go into their Alerts settings and turn on this group.

You can set up as many groups (sub-sites) as you want, then let people know they can opt-in to groups to receive additional notifications specific to that group only.

 

  1. Sending alerts to a group

To send an alert to your group, login to the group sub-site, type the alert you wish to send and click Send Notice.

This will send the alert only to people who have opted in to that group.

You can also communicate via email with a group. People can browse to your group subsite and opt in to receive the notices via email by clicking on the Email me notices link. Or you can manually add their email address to the notices list.

Then when you send the notice it will;

  1. send an alert to the app
  2. send an email notice to all emails listed

 

 

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