How to communicate to groups via the Mobile App

This article explains how to create a group where people can opt-in to receive notices specific to that group.

Create the group by creating a subsite

First, create a subsite using the following steps. For more help on creating a subsite, see this support article.

To get started, click on Site Settings and then Manage subsites.

Change the first dropdown list to N/A, then click Create new subsite.

Enter a subsite name e.g. Coaches and click Submit. By default, the subsite is not visible in the mobile app so you need to enable this. To do this, tick the checkbox that says Show in Mobile App.

To check to confirm the group is visible in the mobile app, open the app on your phone, click the Alerts icon, then click on the settings cog.

This displays the Coaches group (subsite).

For people to receive alerts from the Coaches group, tell them to go into their Alerts settings and turn the toggle on for this group.

You can set up as many groups (subsites) as you want, then let people know they can opt-in to groups to receive additional notifications specific to that group only.

This process has now created a shell subsite called Coaches. You can use the subsite as a web page if you wish. For more info on how to manage a subsite see this article.

Once on your subsite, delete any placeholder text, click +ADD CONTENT and then add the Notices (with opt-in emails) widget.

Your subsite will look like this:

Sending alerts to a group

To send an alert to your group, log in to the group subsite, and click in the text box of the Notices widget. 

Next, type the alert you wish to send and click Send or Manage Notice. This will open a pop-up with your notice details. 

From here you can choose Cancel to discard the notice, Schedule to send it at a later time and date, or Send to send it now. 

Note: Once sent, the notice will only alert people who have opted in to that group. 

You can also communicate via email with a group. People can browse to your group subsite and opt in to receive the notices via email by clicking on the Email me notices link. Or you can manually add their email address to the notices list.

Then when you send the notice it will:

1. Send an alert to the app
2. Send an email notice to all emails listed

For more information on sending app alerts and notices, see this support article.