If you have set an online form to automatically raise invoices in Xero, and you have also set the form to enable people to edit their record later, then the confirmation email that gets sent to the person will include a link they can click to get back to the form.
If a person returns to the form to update it, they might change which product items they originally selected on the form. This in turn could change the value of the total amount payable. To ensure that Xero stays in sync with any changes made to the form in Sporty, this is handled as follows:
- If the invoice that was raised in Xero when the person originally submitted the online form only resides in Xero as a Draft, then Sporty will update that draft invoice to reflect any changes made to the amounts payable on the form.
- If the invoice that was raised in Xero when the person originally submitted the online form has the status of Approved in Xero, then Sporty will not edit that invoice. Instead, it will raise an additional invoice or a credit note in Xero to reflect the difference in the amount payable.
NOTE: This only impacts online forms that are set to automatically raise invoices in Xero where you have enabled registrants to edit their record later or if you or another administrator edits the record directly within Sporty in a way that changes the total amount payable.