- Launching the app for the first time
- Working offline
- Poor connection
- Submitting a Team Sheet
- Submitting Results
Launching the app for the first time
When you log in to the app for the first time, please ensure your phone is connected to the internet (either WiFi or data network).
The app will download all your relevant game information the first time you log in, including the details of players in the grade for your team and two grades above/below your grade. This may take a minute or two, depending on the total number of players.
Working offline
You can create team sheets and score the game offline, however, information (e.g., team sheets and scores) will only sync up when you are back online. So, if you intend to use the app without an internet connection, it is recommended that you launch the app while online before the game to sync any recently updated game information.
Poor connection
When the app is open and you have little to no connection, you will see a yellow bar with a message: Poor connection, app is offline. Click here to reconnect.
When you tap on the yellow bar to reconnect, the app will attempt to refresh the screen and sync any recent information if there is sufficient internet connection.
Submitting a Team Sheet
Note that you will be unable to select players from other squads or see the opposition team sheet while offline. If you try to submit a team sheet, you will see a red bar and the message: App Offline - Team sheet not sent
Your team sheet has not been sent. When you are back online, close the app and relaunch it.
Tap on the Officials icon to resubmit the team sheet. The red bar will disappear if it has been sent.
Submitting Results
On a similar note, when you try to submit your score while offline, the message will read: Results not sent.
When you are back online, close the app and relaunch it.
Click on the Officials icon to reattempt submitting the score. The red bar will disappear if it has been sent.