We view the services we provide as a noble cause that is helping to improve the organisation of sport and schools throughout New Zealand and Australia. However, we receive no funding from government or community funders and so must rely on revenue from advertising as well as our provision of value-added services to organisations who are able to contribute financially.
The single biggest external cost to technology solution providers normally relates to support. Support requests may arise from staff or volunteers at sports associations, clubs and schools who are either (a) newly investigating the ability of the platform to meet their needs, or (b) existing users who want to take their use of the platform to the next level. Most people will find the answers they seek by experimenting with the system or using the comprehensive online support and self-help video tutorials available at https://support.sportsground.com and Sporty AI.
However, if you’d like one-on-one answers to your more specific questions relating to your own use of the platform, you are able to subscribe to Sporty Care. We can work through your specific requirements with you to allow us to understand your unique needs in detail and then explain how you can meet them using different components or functionality of the system. To view the Sporty Care options please visit www.sportycare.co.nz
One caveat that should be common sense, but we will still state here: although the platform is constantly being extended and continues to meet most of the evolving needs of sports organisations, clubs and schools, there may be some highly specific requirement you have that cannot currently be met. In such instances we will identify it for you and can size and quote to add the functionality for you if you wish.