The Sporty platform makes it easy to send emails and eNewsletters to your community. Once you have created and distributed your eNewsletter, you can view a range of statistics that help you understand how well your communications are working. This reporting lets you see who received your emails, track delivery, and learn more about your subscribers’ engagement with your news.
Accessing Your Send History
- Log in to your Sporty site as an administrator.
- Click the eNewsletter tile from your Dashboard.
- Click Send History at the top of the eNewsletter editor.
This will open a window displaying all eNewsletters you have sent in the past 30 days. You will be able to see the following information for each eNewsletter:
- The time and date the eNewsletter was generated to be sent.
- The subject of the eNewsletter.
- Which user sent the eNewsletter.
- How many email address received the eNewsletter.
Note: If the eNewsletter could not be sent (for example, the total intended recipients exceeded your fair use limit), the "Recipients" column will display "N/A". eNewsletters sent prior to this feature being enabled in July 2022 may also show N/A recipients.
You can modify the date range filters as required to view older historical eNewsletters.
Tracking Statistics on the eNewsletter Landing Page
eNewsletter tracking statistics are displayed directly on the eNewsletter landing page, ensuring you can see performance at a glance without needing to open the Send History modal.
When you navigate to the News & eNewsletters area, the Recent list at the bottom of the page shows the four stat columns alongside each eNewsletter:
- Recipients - the total number of email addresses the eNewsletter was sent to.
- Undelivered - the number of emails that could not be delivered.
- Opened - the number of recipients who opened the email.
- Clicked - the number of recipients who clicked a link within the email.
Note: Open and click rates are only captured up to one month after the email or eNewsletter has been sent. See more here.