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Adding & Managing Accreditations in SuperCRM

This feature is currently only available to Federations associated with New Zealand Football.

Authorised staff can add, bulk upload, manage, and update accreditations for referees, coaches, and other officials in SuperCRM. Managing accreditations ensures accurate record-keeping for appointments, regulatory checks, and compliance.

In this article:

Who Can Add or Manage Accreditations?

Accreditations can only be added, approved, or updated by authorised users at the appropriate level (Federation or NZ Football). Clubs and schools can view accreditations but cannot confirm or assign them.

Note: Some accreditations, such as an ‘A Licence’, may only be assigned by NZ Football.

How to Add an Accreditation for an Individual

  1. Search for the person in SuperCRM.
  2. Open their profile and click the Accreditation tab
  3. Click Add Accreditation.
  4. Select the Accreditation
  5. Enter the Start Date (Date Accreditation obtained)
  6. Enter or Modify the End Date (Note: if accreditation has a specified duration, the end date will automatically populate)
  7. Click Submit to confirm the assignment.

If you do not see the option to assign some accreditations, you may not have the required permission or organisation role.

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How to Bulk Assign Accreditations

For groups (e.g. after a course has been completed):

  1. Filter or select from a filtered list the participants you want to assign an accreditation for.  
  2. From the SuperCRM menu, select Modify 
  3. Select Add Accreditation
  4. Select the appropriate:
    • Accreditation title (e.g. Assistant Referee Level 2)
    • Enter the Start Date (Date Accreditation obtained)
    • Enter or Modify the End Date (Note: if accreditation has a specified duration, the end date will automatically populate)
  5. Click Add Accreditation

  6. Review the records that Accreditation will be applied to and click Confirm

     

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Managing Accreditation Categories and Roles

  • Accreditation categories and who can assign them are centrally managed by NZ Football.
  • If you require a new accreditation type or have questions about roles/access, please contact NZ Football.

Note: Permissions to manage and approve certain accreditations are set according to organisation policy.

Frequently Asked Questions

Q: What if a referee or coach holds multiple accreditation types or levels?
SuperCRM allows multiple accreditations under different types/roles to be recorded for a single person.

Q: Can accreditations be edited after they are added?
Yes, authorised staff can update or expire (set end date for) an accreditation if required.

Q: How do I know which accreditations can be assigned by my organisation?
Check the accreditation summary list provided by NZ Football or attempt to add — the system will prevent you from selecting types/levels outside your permission.

Q: How do I invite people to participate in a course where accreditation is the outcome of participating in the course?
You can create a local form to track attendance, capture evidence of learning or obtain information of people working towards an accreditation.  You can then use these forms to filter your database to and assign accreditations in bulk as required.   Note: Please ensure all learning is tracked in NZ Football Learn as per governing requirements. 

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