Online Support Centre


Using the Email Exclusion List

People’s email addresses become added to the email exclusion list if they click the ‘Unsubscribe’ link from the bottom of any Sporty eNewsletter. A club/school can also manually add an email address here to exclude it from being emailed. 
When a user unsubscribes from receiving a re-register email, they will appear in the exclusion list and will not receive eNewsletters.

However, If the user unsubscribes from receiving the eNewsletter, they will appear in the exclusion list but can still be emailed if you chose to send them an invitation to re-register.
To get started, navigate to the site’s Dashboard.
Select 'News & eNewsletters'.
Next, click on the Exclusion list button.
Here you can add email addresses to the exclusion list. If there are already email addresses in the list, these are from people that have clicked the ‘Unsubscribe’ link at the bottom of a past Sporty eNewsletter.
Enter the address, then click on the save icon to add it to the list.

If a mistake has been made when entering an email address, simply click the edit button to change it.

If someone has clicked ‘Unsubscribe’ by mistake, or wishes to be taken off the exclusion list for any other reason, it is possible to remove their address from the list by clicking the delete button.


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