Chat2Team

Chat2Team is a free instant messaging service designed specifically for Kiwi sports teams. Whether you need to organize last-minute logistics, communicate important updates, or simply foster team spirit, Chat2Team makes it easy to stay connected. This guide provides an overview of Chat2Team’s features, benefits, and answers to frequently asked questions.

What is Chat2Team?

Chat2Team is an instant messaging platform that enables seamless communication within sports teams. It allows players, parents, caregivers, coaches, and managers to stay informed, coordinate activities, and build team relationships without the hassle of setting up message groups or sharing personal contact information.

Key Features and Benefits

For Players and Parents/Caregivers:

• Stay informed: Receive timely updates about games, practices, and team activities.
• Car-pooling coordination: Easily arrange rides to games and practices.
• Team relationship: Build camaraderie and team spirit through regular communication.
• Availability updates: Inform coaches and managers about player availability.
• Reminders: Get reminders for training and practice sessions.
• Privacy: No need to share mobile numbers.

For Coaches and Managers:

• Instant messaging: Communicate instantly with the entire team.
• Notifications: Inform team members of cancellations or changes.
• Team rapport: Strengthen team cohesiveness and acknowledge efforts.
• Practice sessions: Arrange and remind about practice sessions and team meet-ups.
• Sideline behavior: Thank parents for their support and good behavior.

General Features:

• Free for Sporty users: Available to all organizations using the live scoring app from Sporty.
• No setup needed: Team groups are pre-configured; no manual setup required.
• Safe environment: Only team members and parents/caregivers can join the chat.
• Push notifications: Stay informed with real-time alerts.
• Easy access: Team members receive a unique Chat PIN to join, which is only needed once.

How to Use Chat2Team

• Alerts: Send and receive messages instantly within your team.
• Attendance: Update the team on player availability for practices and games.
• Contact: Communicate easily without needing personal phone numbers or email addresses.
• Build Team Rapport: Enhance team relationships through safe, regular communication.
• Things Change: Notify the team of any changes in schedules or venues immediately.
• Organize: Send reminders and manage tasks within the team.

FAQs

How can I start using Chat2Team?

• Each team chat must be initiated by a team manager, coach, or scorer/admin. Log in to the Game Day App as a Scorer/Official with a Scorer Code. Start a chat by tapping the Chat2Team speech bubble on your game summary screen. Instructions and a unique Chat PIN will be emailed to each team member.

Can the general public use Chat2Team?

• No, only registered team members can join the chat.

I’ve logged into our Game Day App but can’t see the Chat2Team button?

• If the button is not visible, contact your club/school to have the competition organizer enable Chat2Team for you.

How is Chat2Team safer than other group messaging applications?

• Chat2Team is only accessible to registered team members, avoiding privacy issues associated with other apps. It does not require sharing of personal contact information.

Where can I download the app to join the chat with my team?

• Your team manager, coach, or scorer must start a chat and instructions with a download link will be emailed to you.

What happens to our team chat at the end of the season?

• Team chats are automatically deleted at the end of each season.

Can we exclude children from the chat?

• Yes, parents/caregivers usually receive the chat access for minors. Managers can also disable Chat2Team access for individual children.

Is it okay to share my Chat PIN with others?

• No, each Chat PIN is unique to the individual team member. Sharing it means others can chat on your behalf.

Can parents/caregivers join the same team chat as their child?

• Yes, they can use the same Chat PIN.

Can I opt out of receiving Chat2Team emails?

• Yes, each email contains an unsubscribe link.

Can I rejoin the chat if I opted out?

• Yes, use the original Chat PIN or request a new one from your team manager, coach, or scorer.

Can I control notifications from Chat2Team?

• Yes, adjust notification settings through your phone settings.

What if my registration record has someone else’s email address?

• The sports coordinator can provide the Chat PIN. You can join the chat using the coordinator’s email address and the Chat PIN.

Can we remove Chat2Team access from someone in our team?

• Yes, managers can disable access through the team member list in the app.

Can we re-enable access for a team member?

• Yes, managers can email a new Chat PIN to re-enable access.

 A new member has joined our team. Will they get access to Chat2Team automatically?

• The next time a chat message is sent, they will receive an email notification with thier unique PIN to join the chat. Alternatively, managers can email a new chat PIN to re-enable access.

For further assistance, please contact our support team. Enjoy using Chat2Team to stay connected and enhance your sports team experience!