In some situations, an administrator may need to close registrations for a specific grade that is full. However, when using a Superform with multiple grades, it is not possible to close registrations for just one grade. You may also want to add the person to a waitlist.
Below is a suggested process to manage this:
Edit the registration form
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Update the Introductory Text and Confirmation Email Content (optional) to state that the "xxx" grade(s) are closed.
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Add a new section titled "Grades CLOSED."
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Create a new Custom Field with the field type Display Text. This allows you to display a message such as: "Please note, the grade you have selected is CLOSED. Your registration has been placed on a WAITLIST ONLY."
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Apply a condition to this section (see conditional fields support article)
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Set the condition on the Grade field question, so that if a registrant selects the "xxx" grade, the "Grades CLOSED" section will be displayed, informing them that the grade is full. Note, if there is more than one grade closed, when setting the condition use the Is Equal to Any of
7. This is what is displayed to the registrant.
Managing mandatory payments
If products are on the registration form and payments are set to be mandatory you can set a discount of 100%. This means when a specific grade is selected a 100% discount will be applied and no payment is required.
Steps:
1. Triggers must be enabled for your organisation to do this. If triggers are not enabled contact support@sportsground.com
2. Add a new product called No payment, set the price to %-100. Add a Trigger to this product, if the grade xxx (i.e. the closed grade) is selected add this product.
Summary
The overall process is the person is able to register. When they register i) a section will be displayed stating the grade they have selected is closed, and, ii) if mandatory payments are set on the form they will bypass mandatory payments and be able to complete the form.